Terms and Conditions

Order Information

If you place an order through MarkZepp.com, we will ask you for your name, email address, shipping and billing address, telephone number and credit card information. We use this information to process and fill your order. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and email addresses are only used to contact you regarding your order.

Shipping

All orders placed on Markzepp.com will be charges a flat-rate of $5.00 per order inside the US, $7.00 to Canada. Orders placed outside the US or Canada will be contacted if there is an additional cost.

 

The Mark Zepp Satisfaction Guarantee

We want you to love everything that you buy from us! However, if you are not completely satisfied with your order, we will be happy to offer you an exchange or full refund on your purchase price provided that returned items are in their original condition and returned within 30 days of purchase. We regret that we cannot reimburse you for the cost of shipping.

*Original condition…unopened.

 

My wife and I believe that prompt delivery and excellent customer service, even after your purchase, is essential! We are always available to answer a question or offer a recommendation. In fact, most calls are answered by myself. I am always happy to talk to you!

 

 

Our warehouse is located in Goshen, Indiana. Customer service hours are 9am to 5pm MST, seven days a week. Our customer service number is 574.971.8371.

 

We also welcome any feedback you may have. Please send your comments to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Privacy Protection

MarkZepp.com respects and is committed to protecting your privacy. This privacy protection communicates, how, when and why we gather information about our customers and what we do with it.

 

Copyright

The graphic and textual content, arrangement and assembly of this site is the property of MarkZepp.com and is protected by U.S. and International copyright laws. Users should feel free to use this site as a shopping resource, but any other use of this site, including reproduction, modification, distribution or performance of the content on this site is strictly prohibited.